Protecting your information

Your privacy comes first

Cal INDEX uses technical, administrative and physical safeguards to protect and maintain the privacy and security of your personal information. Cal INDEX respects your right to privacy and follows all applicable state and federal privacy laws.

Patient Participation

If a patient’s healthcare provider or health plan is participating in Cal INDEX, that patient will likely be enrolled in Cal INDEX and be eligible for the benefits it provides. Any patient of a participating provider or member of a participating health plan who does not want their health information shared with health providers or health plans on the exchange can choose not to participate in Cal INDEX. No healthcare provider participating in Cal INDEX will deny medical care to a patient who chooses not to participate, and insurance eligibility will not be affected by the choice to participate or not participate.